Payment kar diya par order confirmation nahi aaya — fraud hai?

Haan — genuine sites turant confirmation email/SMS bhejti hain. 1 ghante mein nahi aaya toh immediately bank se dispute karo.

Facebook/Instagram seller ne block kar diya — kya karu?

Cyber Crime portal pe complaint karo. UPI ID se transaction trace hoti hai. Bank account freeze ho sakta hai police ke order se. Screenshot + UPI ID + phone number — sab details ke saath report karo.

Chargeback kitne din mein process hota hai?

Credit card: 30-60 days. Debit card/UPI: 45-90 days. Temporary credit 24-48 hours mein milti hai. Permanent decision investigation ke baad.

Fraud seller ka bank account kaise pata chalega?

Cyber Crime police ke paas authority hai bank se account details maangne ki. Aap directly nahi pata kar sakte. Cyber Crime portal pe complaint se yeh process start hota hai.

Online Shopping Fraud Ho Gaya? Pakka Fix

Working Fix 2026

Last checked: May 2026 · Reviewed by JharForm Problems Team

Updated May 2026

6 min read

Medium

Online shopping fraud ho gaya hai — fake website se payment kar diya product nahi aaya, Facebook/Instagram seller ne block kar diya payment lene ke baad, ya product bilkul alag aa gaya jo order kiya tha. India mein online fraud cases bahut badh rahe hain. Turant action lena zaroori hai — payment reversal, platform complaint, cyber crime report, aur consumer forum — sab options cover karta hai yeh guide.

10:24

Transaction Details

✗

₹ 500

Payment Failed

Rahul Kumar • rahul@paytm

UPI Ref No.

426789034512345

Date & Time

23 May 2026 • 2:34 PM

Bank

State Bank of India

Status

Amount debited, reversal pending

Auto-reversal in 5-7 working days

Raise Dispute

Share Receipt

Step-by-Step Fix

Sab screenshots aur proof collect karo

Website screenshot, payment receipt, chat screenshots, product photo (agar galat aaya), seller details — sab ek folder mein save karo. Yeh evidence court aur police ke liye zaroori hai.

Bank/payment app se transaction dispute karo

Net banking: Unauthorised Transaction report karo. UPI app: Transaction > Report Issue > Fraud. Credit card: Chargeback request karo bank ko. 24-48 hours mein temporary reversal milta hai.

Platform pe complaint raise karo

Amazon/Flipkart: Order > Return/Refund > 'Item not received' ya 'Wrong item'. Facebook Marketplace: Report Seller. Instagram: Report Account. Platform ka buyer protection activate karo.

Cyber Crime Portal pe complaint darj karo

cybercrime.gov.in pe jao. Citizen Financial Cyber Fraud Reporting System. Transaction details, screenshots, aur seller info daalo. Acknowledgement number milega.

Local police station mein FIR karwao

Cyber Crime police station ya local thana mein jao. Online fraud IPC sections 420, 406, 66D IT Act ke under hota hai. FIR ka copy rakho — bank aur court ke liye.

Consumer Forum mein complaint karo

consumerhelpline.gov.in pe online complaint. Amount ke hisaab se District/State/National Consumer Forum. Rs. 100-500 court fee. Lawyer ki zaroorat nahi — self-represent kar sakte hain.

Social media pe seller expose karo (cautiously)

Twitter, Instagram, Facebook pe seller tag karo with proofs. Public pressure se kabhi kabhi seller refund deta hai. Defamation se bacho — sirf facts share karo.

Pro Tips

•COD (Cash on Delivery) prefer karo — new websites aur unknown sellers se
•Website ka URL check karo — https:// hai ya nahi, padlocks icon dikhta hai ya nahi
•Unbelievable discounts (90% off iPhone) = 100% fraud — avoid karo

Frequently Asked Questions

Official Sources & References

Yeh information official sources se verify ki gayi hai. Aap direct links se aur details padh sakte hain:

Kya yeh solution kaam kiya?